Employees and suppliers tend to self-assess their value based on quality levels. In other words, the number of times out of 100 the output was delivered correctly. If the target quality level is met or exceeded consistently then there tends to be a false sense of security about value. The truth is, your quality can be 100% every day and your value can be low. It can even be zero.Read More
A picture is not worth a thousand words. It’s worth negative a thousand words. Wait…huh?
When it comes to conveying concepts, written words have negative value, so when you reduce them you come out ahead. If a picture were worth one thousand words, no one would want it.Read More
Disrupters make impactful change in their organizations as a course of habit. It is not a special effort and it is not daunting or stressful. It is organic because it’s in their DNA. Disrupters are different because of how they view their outputs. They became rock stars and now their vision has expanded.Read More
A great question to ask yourself is, "Am I a rock star?" Sure, you're a business analyst, but are you a rock star business analyst? In other words: you do what you do, but are you the best at what you do?Read More